We want you to be happy with your purchases, so we gladly accept returns postmarked within 10 days of delivery receipt. Returns for regular priced merchandise, postmarked within 10 days of receipt are eligible for an exchange or refund.
Items postmarked later than 10 days of delivery receipt will be accepted for store credit. Return items received after 30 days are not accepted and will be returned at the customer's expense. No exceptions. Sale items are not returnable for a refund, but may be exchanged for another item/size or store credit if returned within 10 days of delivery receipt.
Shipping and handling fees are not refundable. All returned items must be in their original condition and packaging if applicable. We process returns/refunds the day they arrive, however it can take up to two billing cycles for credits to show on your credit card statement. Exchanges are subject to return shipping costs. Please include your original receipt when exchanging or returning merchandise. All items are considered final sale 30 days after delivery and are not eligible for returns or exchanges.
Please call or email before sending items for exchange. This way we can ensure we have your selections and can pull those items pending the arrival of your exchange items. We will notify you upon arrival of your exchange so you know your new items have shipped.
Please send returns to:
Everything But The Princess
PO Box 1294
Delta Jct., AK 99737
Special Orders & Special Occasion Dresses
PETTISKIRTS are exchangeable only for a different size or color. We do not refund for these items, no exceptions. These items include all products from Oopsy Daisy Baby and Kaiya Eve Couture. These items are also are excluded from all promotional offers other than free shipping.
Special Occasion and Special Order items, such as our Oopsy Daisy Dresses, Joan Calabrese Gowns, and any item that states "special order" or is requested to be ordered by a customer is not returnable for any reason, and is considered a final sale. These items are also excluded from all sales and promotions other than free shipping offers.
Do you offer price adjustments or match prices from other boutiques? (top)
We do not offer price adjustments, as our products change continually as do our promotions. We feel we offer the best prices and service of any online boutique. We are, however, always happy to consider matching other stores sales and offers upon request. You can trust that by shopping here, you know you will always receive reputable products, fair pricing, as well as service you can count on. Brand integrity as well as rules set by our vendors are paramount to continuing the relationships we have with all our fine designers. Therefore, manufacturer rules do limit us at certain times of the year from promotions and sales.
How do I care for my pettiskirt? (top)
Washing guidelines: Your enchanting pettiskirt is made of yards and yards of the highest quality chiffon. We recommend hand washing your pettiskirts in cold water and hanging them to dry. If your washing machine has a hand cycle option, that will work out nicely as well.
Storing guidelines: Pettiskirts can be stored on a hanger or in her dresser drawer. Pettiskirt bags are also available for another easy storage idea. If storing in a bag, simply give the pettiskirt a good shake to fluff it up prior to use.
Pettiskirt care: We do not recommend ironing a pettiskirt. If you have a steamer, a few minutes of steaming should release any wrinkles and restore its full fluffiness. Steaming also works great for the rosettes on the tees and tanks as well. If you don't have a steamer handy, you can simply give your pettiskirt a good shake, and you should see the fullness come to life quickly. Hanging it in the bathroom while running a hot shower is also a good way to get a little steam. With simple care, her pettiskirt should last for countless memories.
How do I know what size pettiskirt to buy? (top)
Pettiskirts look best when they are purchased in true sizing. True, the waists are elastic and our Kaiya Eve and Oopsy Daisy pettiskirts feature a waist adjuster inside, but due to the weight of a pettiskirt, buying them too large will result in a poor fit. The sheer weight if purchased oversized will pull down on the child to the hips or lower, and it it will be hard for them to keep it on their waist. Nothing looks great or is fun to wear if it's falling down with every step she takes. When purchasing the correct size, you will not only have a nice look, but she will still get a lot of life out of her darling pettiskirt.
Lengths:
12m ~8 inches
18m ~10 inches
2-4 ~14 inches
4-6 ~16 inches
6X-8 ~18 inches
8-10 ~ 20 inches
10-12 ~ 22 inches
12-14 ~ 24 inches
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