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We love what we do and we just love hearing feedback so please let us know how we are doing!
Deanna I first found EBTP about 2 or 3 years ago, and I have watched you bring in some of my favourites like Jottum,Eliane et Lena, Miss Grant and Monnalisa which I used to have to source from many different stores to find all. What a wonderful site you have - well done! The range, service and website are second to none - you should be very proud. Congratualtions from a loyal Aussie buyer.
I just wanted to say thank you. My package came yesterday and I felt like a little girl on Christmas morning. I love Kaiya eve clothes, everything was beautiful. I just wanted to say thank you for the outstanding customer service you have been wonderful and I look forward to shopping with you again!
I LOVE YOUR STORE!!! Seriously I have been extemely impressed with the level of service, attention to detail in the packaging and your email notifications and of course the merchandise!!!. The emails are thoughtful, informative and the pictures are always inspiring me to do some more shopping!! Also I was amazed that you took the time to look for a certain piece for me (that you did not carry separately(jottum)) and called me back to let me know you were able to find it. You created a loyal customer at the very moment!! Anyway I have enjoyed shopping at your store and I watched the holiday slide show a couple of times :)) I even made my husband watch it!
Hi there! I just want to tell you how extremely pleased I was with my recent transaction with you. The Mim Pi outfit that I ordered is to die for and the quick shipping was also wonderful. This is my second flawless shopping experience with you and I want you to know that you have a customer for life in me. Having just had a very bad experience with another online upscale boutique, it prompted me to write to you and thank you for the stellar service and beautiful clothes that you provide. Thank you again,
I have been shopping online since my girls were born and never dreamed it would be possible to get the personal service one would receive in person at an online store. I can't thank you enough for your assistance with sizing and outfit selections. Everything was perfect and you will be hearing from me on a regular basis. I love your store!!
Sherry~ Portland, Oregon
My daughter's birthday pettiskirt set was AMAZING!! I cannot thank you enough for the super fast shipping. Thank you for making her day even more special.
Roxanne ~ Idaho
We received our order today and I just have to say that I have never had such star treatment before. Thank you for the lovely clothes and the girls thank you for the bows, they loved them. So sweet of you. We will definately be back.
Mary K ~ BC
I appreciate your customer service so much. You know, not many business owners will pick up the phone to call and answer questions. You did that on two occasions PLUS, with my returns you were absolutely "no hassle." In appreciation, I will be a devoted customer. ;)
Thanks heaps for your help and friendly e-mails...you've
definitely made shopping with 'Everything But the Princess' an absolute delight for me. Looking forward to receiving the goodies. Have a great weekend.
Grace ~New Zealand
Thanks so much for your attendance to my minor adjustment and for responding so promptly. That's great customer service which makes it even more appealing to shop at your website.You have definitely won me over as a customer and I will be shopping regularly with you. Happy Trails!
This was my first purchase from your store and definately will not be my last. From the fast shipping to the adorable packaging I am very pleased. Love your store!
Kathy F. Salt Lake City, Utah
Thank you for the no hassle return. I have shopped many stores for my girls and have never had such a fast and friendly return. Its great to know that the service is just as great when returning as it is shopping. You have earned one loyal customer. Thank you again, Deanna.
Jill P. Beaverton, Oregon
I just wanted to say we loved the dresses! It seemed they got here overnight. I am so glad to have found your store. Thank you for all your help with the sizing. You're the best.
Michele W. Spokane, Washington
I found your store while searching for a sold out item at my regular boutique. Well I am so glad I did. I have never in all my years of boutique shopping encountered such friendly people who truly went out of the way for me. The clothing was beautiful and thanks to you the sizing was perfect. You have definitely earned my business. Thank you so much.
Kristi K. Taveras, Florida
We recieved our package today so quickly, thank you very much. I find it hard to get service here in Australia and was delighted when a friend told me of your store. Everything was perfect and arrived wrapped so beautifully. Thank you for the gifts for the girls as well, they were so excited. Thank you for going above and beyond for us way down under!
Karina J Australia
I have always been over the moon happy shopping at your store. But when you called what must have been half a dozen to stores to find a hard to find and sold out everywhere item for me, I was floored. If a store would go to all that trouble for me when they weren't even making the sale that says volumes to your character. You are BY FAR the best online boutique there is and I will tell everyone I know!!
I received my order today, the outfits are amazing. And thanks to your time and attention with me over the phone, everything fit perfectly. I wanted to say thank you for all the time you spent with me answering questions and measuring. I know I was a pain and you were as sweet as pie the entire time! My friend recommended your store to me and I can see why, you are above and beyond!! We will be back shopping with you from now on until the kids won't let me dress them no more!!!